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WIOA Grant Recipient Recognized by Finger Lakes Workforce Investment Board

LeeAnn Haust (left) and Desirae Adams (right) speaking to FLWIB members

On March 20th, at Wayne-Finger Lakes BOCES, Newark Campus, members of the Finger Lakes Workforce Investment Board and guests were joined by LeeAnn Haust, Finger Lakes Works Employment Counselor, and Desirae Adams, FLACRA Vice President of Residential Services.

Ms. Haust spoke of services available to working families and job seekers at Finger Lakes Works Career Centers, including:

Job Leads
Labor market/labor law information
Resource room – computer/internet access, fax machine, etc.
Comprehensive assessment of skills
Development of individual employment plans
Case Management
Short-term pre-vocational training
On-the-Job training, and more.

“The Workforce Innovation and Opportunity Act (WIOA) program is really designed for success. Training that we are able to fund are careers that are considered in demand in the Finger Lakes region. The guesswork is taken out of it for the customer because every year we look at the statistics specific to the Finger Lakes and come up with this list of careers that are in demand with an abundance of job opportunities once a customer successfully completes training.  Customers are referred to the program in a variety of ways – schools often times will refer directly, word of mouth, Department of Labor, Social Services and Probation just to name a few,” stated Ms. Haust.

In March of 2021, Desirae Adams was referred to Finger Lakes Works – Ontario by a coworker and had plans to attend Credentialed Alcoholism and Substance Abuse Counselor training at Alfred State College. Through case management and an assessment of Ms. Adams goals and needs, Ms. Haust was able to assist Ms. Adams with $3,000 in tuition assistance through the WIOA program.

FLWIB Chairperson Jennifer DeVault (right) and FLWIB Executive Director Lynn Freid (left) present Desirae Adams with a certificate of achievement.

Ms. Adams’ professional journey embarked at the Finger Lakes Area Counseling and Recovery Agency (FLACRA) in 2016, where she assumed the role of Administrative Assistant at the Newark Outpatient facility. Her unwavering dedication and strong work ethic during those formative years served as the cornerstone for her extraordinary career progression within the organization. By 2017, Ms. Adams had assumed the pivotal position of Central Intake Coordinator, showcasing exceptional organizational skills and an unwavering commitment to assisting others.

In 2022, her remarkable performance in the role of Central Intake Coordinator led to her appointment as the Director of Central Intake and Utilization Management Departments. In this elevated capacity, Desirae spearheaded critical operations and provided essential guidance to individuals seeking assistance. Prior to her tenure at FLACRA, Ms. Adams had honed her customer service and relationship management skills as a Sales Representative at AT&T.

FLACRA stands as a prominent organization devoted to providing comprehensive counseling and recovery services for individuals grappling with addiction and behavioral health issues. The organization offers an array of specialized programs and robust support systems, serving to guide individuals and their families through the challenging terrain of addiction and fostering recovery for more fulfilling, healthier lives.

Ms. Adams’ impressive career progression underscores her unwavering commitment to personal and professional growth, bolstered by the support of the Workforce Innovation and Opportunity Act (WIOA) grant. This support facilitated her pursuit of advanced Alfred CASAC courses, further enriching her expertise. In August 2023, she achieved the zenith of her career by accepting the position of Vice President of Residential Services at FLACRA. Her significant professional achievements, coupled with her dedication to community partnerships all exemplify her resolute commitment to making a substantial, positive impact within FLACRA and her local community.

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