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IDI Billing Solutions’ VP of Human Resources, Deborah Culeton, is a long-time member of our board. Deb and her staff have been in business for 20 years this month! Congratulations and we thank you for your contribution to the Finger Lakes Region. 


IDI Celebrates 20 Years in Support of Leading Communication Service Providers

IDI Billing Solutions continues to innovate and serve wireless, wireline and IP providers.

VICTOR, N.Y. (January 19, 2016) — IDI Billing Solutions, a global provider of cloud-based Billing and Order Management solutions for Communication Service Providers, is pleased to announce it has reached a significant milestone this week – the company’s 20-year anniversary.

IDI has a long history of innovation including being the first to deploy a rating, billing and customer care system on the desktop. The company broke new ground with the launch of an online bill payment and presentment product, implemented the industry’s first .NET-architected solutions, and earned a patent for AdvancePay service. IDI continues to invest in its benchmark product CostGuard® offering Care, Orders, Workflow, Trouble Tickets, Document Storage and a Subscriber Portal all on the latest web based technologies.

“We have a lot to celebrate and many accomplishments throughout our company’s history. I’m very proud that our core values and mission have stood the test of time.” said Don Culeton, founder, president and CEO of IDI. “As we embark on another year I really want to thank our many great employees, customers, partners and suppliers for helping us remain an esteemed leader in our industry.”

About IDI Billing Solutions

IDI Billing Solutions is a leading Billing and OSS service provider for the communications industry. IDI’s Billing as a ServiceSM includes the award-winning CostGuard application, expert back-office and professional services, and a highly secure SaaS-hosted platform. IDI’s Billing as a Service gives communication providers the tools necessary to quickly monetize their services and automate operations related to selling, activating, and billing customers.  IDI has won numerous awards and maintains multiple Gold Competencies in the Microsoft Partner Program. To learn more about IDI, please visit us at or call 1.888.924.4110.