FLWIB Program Policies

WIOA Income Guidelines

OSOS Supportive Services and Other Allowable Participant Support Expenses Guide

To access all guides on NYSDOL:
Go to https://dol.ny.gov/
Hover over the resources tab
From the options that populate select Workforce Governance
Scroll down and select Explore Tools
On the left-hand side of the screen under Filter select the JobZone, OSOS & REOS option
From there you can use a keyword search to locate the guide you want to view

WIOA Adult and Dislocated Worker Policies

• Adult and Dislocated Worker Eligibility, WIOA Title 1 – WIOA 1
• Individual Training Account (ITA) – WIOA 2
• On the Job Training (OJT) – WIOA 3
• Participant Supportive Services (PSS) – WIOA 4
• Serving Priority Populations and Priority of Service – WIOA 5
• Self-Sufficiency Standard – WIOA 6
• Fiscal and Program Compliance Monitoring through PY’26
• Eligible Training Provider – WIOA 8
• Disruptive Customer Policy – WIOA 9
  • Unusual Incident Report
  • TA #23-02 Disruptive Customer Policy
• Complaint Grievance Resolution – WIOA 10
• Functional Alignment – WIOA 11
• Career Services – WIOA 12
• Securing and Protecting PII – WIOA 13
• Customized Training – WIOA 14

WIOA Youth Policies

• Eligibility – WIOA Youth 1.0
  • Attachment OSY ISY Eligibility Chart
• Objective Assessment – WIOA Youth 1.1
• Incentive – WIOA Youth 1.2
  • Attachment Work Experience Evaluation
• Supportive Service – WIOA Youth 1.3
  • Attachment Supportive Service Request Form
• Work Experience – WIOA Youth 1.4
  • Attachment A Code of Conduct
  • Attachment B Work Experience Progress Report
• Exit & Follow-up – WIOA Youth 1.5
  • Attachment Follow-up Packet
• Customer Service Indicator – WIOA Youth 1.6
• Individual Training Account – WIOA Youth 1.7