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Training Opportunities

Succeeding at Work (flyer)

Do your employees lack the necessary work ethic to be successful at your workplace? Are you having turnover and retention problems due to poor attendance, lack of teamwork, loyalty issues and lack of responsibility? Then Succeeding at Work may help. This is a workshop offered by the Finger Lakes Works staff (at no cost to you) and can be customized to meet your needs. Contact your local Finger Lakes Works Center listed on this website or contact the WIB Office at 315-789-3131

National Professional Certification in Customer Service Training

Obtain a nationally-recognized certificate from the Nationally Certified Professional in Customer Service. FLCC Professional Studies and Continuing Education will work with you to identify the depth of training needed to prepare employees to take the exam.

ServSafe National Certificate Training

Classes presented by FLCC Professional Studies and Continuing Education. ServSafe is the National Restuarant Association’s certified food safety program. The training addresses food storage, preparation, cleaning and sanitizing, cooking, and personal hygiene.