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Seneca County Workforce Development and Youth Bureau is Open to the Public



Seneca County Workforce Development and Youth Bureau/Finger Lakes Works-Seneca

Our Doors are Opening to Serve You!



WATERLOO, NY.  September 9, 2020 – The Seneca County Career Center – Workforce Development and Youth Bureau located at 1 DiPronio Drive, Waterloo, NY will safely reopen and resume operations on September 14, 2020.  COVID-19 protocols have been put on place to ensure your safety and the safety of staff.

The Career Center will be open Monday to Friday from 8:30 to 5 p.m. by appointment for Seneca County residents. Residents are highly encouraged call 315-539-1800 to schedule their appointment. Residents not making an appointment risk not being seen due to COVID-19 room occupancy restrictions.

All Workforce customers will be greeted and welcomed at the Department of Social Services Reception Area located on the 2nd floor.

Businesses are asked to continue to call 315-539-1904 regarding business services.

Wayne Finger Lakes BOCES will continue to support our adult learners interested in their High School Equivalency (HSE; TASC/GED). Please contact the instructor at 315-573-0893.

Please visit to access our current local and regional job leads, and      sign-up for our weekly Job Leads and Services Newsletter at to stay informed.

We thank you for allowing Workforce to serve you remotely during the crises.

Seneca County Workforce Development and Youth Bureau is a Certified New Your State Career Center.

Authorized by the Workforce Innovation and Opportunity Act of 2014, the System is founded on the principles of universal access, streamlined services, customer choice, client satisfaction, performance accountability, and continuous improvement. It is demand-driven, focusing on businesses as well as job seekers. It embodies the One-Stop concept bringing information about access to employment, education and training to a single location. 

Tracy L. VanVleck, Commissioner
Seneca County Division of Human Services

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Finger Lakes Features: Henkel Expansion and Job Fair

Henkel, formerly Zotos, recently announced the name change and an investment in their Geneva plant of over 17 million.  To support new lines, which will contribute about 45 to 55 percent of total production at the Geneva facility, the company will be creating 180 new jobs at the plant. The company’s facility, acquired by Henkel in 2018, will also be re-branded from Zotos Professional to Henkel to reflect the expansion of its operations beyond professional hair care products to supply essential products like antibacterial soap and hand sanitizers.

Henkel is hosting a drive-thru job fair on Tuesday, Sept. 22 from 10 a.m. to 1 p.m. at the Henkel Geneva site, 300 Forge Ave. The company said the drive-thru style is to “respect social distancing, as job seekers will not need to get out of their car. Resumes can be handed to recruiters, and job applications will be accepted onsite with the use of tablets.”

The company is recruiting for a variety of manufacturing professional roles. Interested candidates can also find the roles posted on and search for Henkel jobs.

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Meeting of the Finger Lakes Workforce Investment Board

The Finger Lakes Workforce Investment Board, Inc. (FLWIB) will meet on Wednesday, September 16, 2020, at 8:30 a.m. via a Zoom Videoconference.  This meeting is open to the public, and individuals interested in attending should email for more information.

Meeting minutes will be posted online at for the public to review electronically.  Questions and comments may be directed to the above address.

For more information please call, 315-789-3131 ext 101.

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Finger Lakes Features: COVID-19 and Your Workforce Employer Survey

In an effort to better understand the workforce needs of businesses in the region during the COVID-19 pandemic, the Finger Lakes Workforce Investment Board developed a survey in May.  Surveys were e-mailed out to 800 employers of which 90 responded. Information provided will be used to help develop responsive workforce development services.  Below is a brief summary:


  • Responses were from a wide range of industries including Advanced Manufacturing (19%), Agriculture (17%), Healthcare and Human Services (13%), Construction (12%), Accommodation and Food Service (11%), Transportation (8%), and Retail (7%). 13% of respondents were from other industries not listed.
  • 54% of responding employers said they did not lay off any employees while the remaining respondents laid off a total of 965 workers.
  • When asked if they had a plan to bring back workers 30 employers said yes, 40 said the question did not apply to their circumstance and 10 employers said they had no plans.
  • The majority of responding employer said they added PPE, social distancing or sanitizing protocols to the workplace.

COVID-19 and Your Workforce

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SkillUp Finger Lakes!


In an effort to both increase the skills of the region’s workforce and provide residents with tools to train for new job opportunities, Finger Lakes Works has initiated its “SkillUp® Finger Lakes” program. All eligible residents can take classes, explore career pathways and even prepare for various industry-recognized certifications, all for free and all from home.

Through an online portal, Finger Lakes Works is providing free access to over 5,000 courses from Skillsoft, a nationally recognized training provider of workplace, business, technical and IT courses.

Whether they are looking for a first job, a new job or to advance in their chosen field, residents can take advantage of this career enhancing training. SkillUp® Finger Lakes delivers flexible, self-paced learning that can be accessed from anywhere with a high-speed internet connection, 24/7. Users will complete a self-assessment of their skills, identify any skill gaps, and automatically receive recommended courses to remediate those gaps. Job-seekers can train in essential workplace skills, study job interview talking points and search for employment opportunities nationwide.

Available topics include Microsoft Office, Effective Customer Service, Project Management, Leadership, Critical Thinking, CompTIA, and many more.

To enroll online, learners can visit